Weblio Reduced Their Hiring Time by 71%, While Elevating Support for Students with Jobma
Overview
Weblio Philippines, Inc., is an affiliate of Japan’s GRAS Group, Inc., a leader in educational services for schools and corporations. Weblio Philippines provides online English tutorial services, connecting home-based tutors with learners. The company’s mission is to expand mankind’s possibilities by helping individuals and organizations reach their learning and growth potential through flexible, quality instruction and lessons.
The Challenge: Delays, Dropouts, & Missed Targets
As demand for English education grew, so did Weblio’s need to hire more tutors quickly and efficiently. But with a lean recruitment team and hundreds of applicants every month, their traditional hiring process was starting to fall behind.
The recruitment team was overwhelmed and encountered challenges with scaling its process to meet the growing demand for talent. To address the bottlenecks in scheduling and streamline their hiring, Weblio began exploring video interviewing platforms that could help them efficiently handle a high volume of applicants while maintaining a seamless candidate experience.
Their problem was coordinating live interviews fast enough to keep the candidates engaged. Manual scheduling caused delays, and no-show rates were rising, ultimately leading to a large number of missed opportunities. This inefficiency stretched the hiring process to several months, preventing the company from achieving its hiring targets on time. The lack of a streamlined process was putting a strain on both their hiring team and the talent pipeline.
Weblio’s top challenges included:
- Lengthy Hiring Timeline: It often took months to complete a single hire due to interview backlogs, impacting the academic calendar and planned tutor allocations.
- High Candidate No-Show Rates: The longer the delay, the more likely candidates dropped off the radar, affecting instructor availability.
- Limited Interview Slots: A small recruitment team couldn't keep pace with the growing volume of applicants, resulting in unfilled positions.
- Lack of Personalized Assessments: The absence of tailored evaluation tools made it difficult to assess teaching aptitude, language proficiency, and curriculum alignment.
Faced with increasing demand and an inefficient process, Weblio needed a flexible and faster solution to screen candidates, without sacrificing quality.
Goals
As the demand for tutors surged, Weblio Philippines set out to modernize its recruitment strategy and eliminate the roadblocks slowing down tutor onboarding. The objective was to create a streamlined, flexible, and scalable hiring process that matched the pace of their growing business. Their vision was to:
- Reduce Time-to-Hire: Drastically reduce the time it takes to move candidates from application to interview and onboarding, ensuring tutors are classroom-ready before new course cycles and term starts.
- Eliminate Scheduling Conflicts: Allow applicants to complete interviews at their convenience, without the need for manual coordination.
- Improve Candidate Engagement: Offer a smoother, more accessible experience to keep prospective ESL tutors engaged through each stage of the hiring journey.
- Support Scalable Growth: Handle surges in applications during peak enrollment periods without affecting tutor-to-student ratios or live class coverage.
- Boost Recruiter Efficiency: Automate routine tasks like initial screening and availability matching, so recruiters can focus on evaluating teaching ability, communication skills, and pedagogical fit.
With these goals in mind, Weblio turned to Jobma to help reimagine their hiring approach and deliver a faster, more engaging experience for both candidates and recruiters.
Solution: Jobma
With hundreds of tutor applications pouring in and only so many hours in the day, Weblio knew its manual hiring process was no longer sustainable. They needed a solution that could match the speed of their growing demand.
Jobmas AI hiring platform provided a smarter, more scalable way to connect with potential tutors. The difference was clear from the start.
Reduced Scheduling Hassle
Instead of spending days coordinating schedules and chasing down candidates, recruiters could now invite applicants to record their interviews anytime, anywhere. Whether a candidate was applying from a remote province or a busy city, they could complete their interview when it suited them, without any delays.
Candidate Flexibility, Better Engagement
With Jobma, the hiring process became more candidate-friendly. Candidates who once struggled to align with fixed interview slots could now participate on their own time. This flexibility led to higher participation rates, better candidate experiences, and significantly fewer no- shows.
Smarter Screening, Faster Hiring
Their recruiters no longer had to rely solely on resumes or spend hours on initial phone screenings. Now, they could review pre-recorded responses at their convenience, gaining better insight into candidates' communication skills, confidence, and teaching readiness before deciding to move forward.
Scalable Hiring
By automating the first round of interviews, Weblio's recruitment team regained valuable time. They could now focus on quality, connecting with the most promising candidates, refining onboarding, and scaling operations without stretching their team thin.
More Applicants, Less Hassle
With Jobma, we were able to maximize our manpower and increase the number of applicants.
Alnaiza N.
End Results
The transition to Jobma brought significant improvements to Weblio Philippines' recruitment process. What once took months now takes just weeks. With Jobma in place, the recruitment team was finally able to move at the speed their business demanded.
Time-to-Hire Dropped Dramatically:
Before Jobma, Weblio’s recruiters were stuck in a loop of manual screenings, calendar coordination, and repeated follow-ups. After switching, their hiring time reduced from a lengthy multi-month cycle to just 21 days, giving them a competitive edge in securing top talent.
Less Manual Work:
With scheduling, screening, and basic evaluations automated, Weblio’s recruiters could finally step away from the grind of logistical coordination. Instead, they focused on engaging with top candidates, offering feedback, and aligning tutors with the right opportunities, boosting overall recruitment quality.
More Interview Completion rate, Less Drop Off:
Jobma’s anytime, anywhere interview format gave the candidates the flexibility to complete their interview at their convenience. This led to a higher interview completion rate, ensuring that more qualified candidates made it through the funnel and into the final stages of hiring.
Round-The-Clock Support:
Operating across international time zones comes with its fair share of tech hiccups and logistical curveballs. Weblio leaned on Jobma’s 24/7 support, which became a reliable safety net for both recruiters and applicants alike, ensuring no question went unanswered and no candidate dropped off due to technical difficulties.
Build a Stronger Talent Pipeline:
With a smoother application process in place, they were able to attract and retain more talented applicants. They were able to build a stronger pipeline of qualified English tutors and meet the expectations of their partner institution in Japan.
Quick Stats
71%
reduction in time-to-hire.
88%
one-way video interview completion rate.
35%
increase in the number of qualified applicants.
By eliminating bottlenecks, reducing scheduling hassles, and empowering both recruiters and candidates, Jobma empowered Weblio to hire faster, collaborate more smoothly, and connect with top talent.